Services Offered


Telemedice

Telemedicine

With rising expenses, an aging population and more and more people being funneled into a healthcare system that already lacks capacity, physician and hospital resources have become even more limited. All these shifts in the healthcare landscape spearhead the adoption of telemedicine (or telehealth), a video calling healthcare technology that allows consultation between physicians and patients who are both in different locations. Quovid provides a HIPAA compliant, highly secure and encrypted telemedicine solution that will increase the quality of care while reducing overall healthcare expenditures. Join us as a pioneer in telemedicine technology and bring healthcare into the twenty-first century.

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Live Chat Support

Live Chat Support

Quovid technology will delight your customers while directly impacting your key sales metrics. Our customers typically achieve 4 to 5x increase in online conversion with assisted sessions, and 25 to 35% increase in average order value. Plus, a fantastic personalized experience will keep customers coming back for more. Add a video call button to your website or mobile app’s customer support chat system. Bring a human touch to your online business and increase customer satisfaction and brand loyalty. Boost sales, reduce shopping cart abandonment and guide the customer through the purchasing process all through real time online live video chat customer support.

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Online Training/Teaching

Online Training/Teaching

Online learners want more than just static content, they want to learn from live instructors, with audio-video 2-way communication and virtual classroom lets you interact with learners in real time. Videos are becoming increasingly popular as learning tools . We helps you make your video content available while ensuring its security with seamless, HD video streaming. Quovid provides fully featured teaching and learning platform to train your students, employees, partners or customers through online and blended/hybrid courses. Quovid provide a low bandwidth live streaming solution so that users could watch their live or recorded session at 256kbps bandwidth only. We allow you to check each and individual users learning progress.

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Video Conferencing

Video Conferencing

Quovid offers the simplest, easiest and most, um, well-rounded way to meet face-to-face from anywhere. Easy to start and easy to join from your desktop, android or iOS device.It lets you and your colleagues connect with our dedicated dial-in numbers, through the computer (VoIP), or with the video calling feature, so everyone can join the conversation. Even the camera-shy and those with old computers. Like your parents, for instance. It is all about breaking down the barriers to communication. So we've eliminated the need for attendees to sign up to meet with you face-to-face, Google Chrome users can even join a video call without any downloads. Your colleagues, customers, and friends alike join the video call instantly. 100% hassle-free.

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Technology Use Cases


Appointment with Doctors
Appointment with Doctors

In the past days it was a big hurdle for the patients to goto the doctors place and stayed in queue until their number has not come. Now you are one step behind to meet your doctor at any place, book your appointment by scheduling a call with your doctor, and get a video communication, no extra software required.

Physical Therapy/Rural Medicine
Physical Therapy / Rural Medicine

With changes in the regulatory handling of premature release of patients from hospitals and the subsequent readmission of the patient into the hospital due to complications resulting from the premature release or unclear or improperly implemented outpatient care. Rural or remote patients can also be provided with quality care.

Telepsychiatry Individual Session
Telepsychiatry Session

Psychiatrists are able to conduct patient appointments using video calling without requiring the patient or group to travel to the psychiatrist’s office. In special circumstances Telemedicine allows the psychiatrist to avoid travel to the location of the patient in the event the patient is institutionalized or unable to travel.

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Nurse Practitioner/Physician Appointments

Providers are able to provide centralized advisory services for specific categories of healthcare. Examples include neonatal care, postnatal new parent coaching, exercise and training motivation. Sessions occur when/where convenient Transmit information via wearable technology. Record video to revisit critical information at a later time.

Live Video Troubleshooting Support
Live Video Troubleshooting Support

Add a video customer support button to your app and give your customers an Amazon Mayday-like experience and communicate and troubleshoot with them right on their device. Customer service agents save time while troubleshooting with customers and Eliminate confusing communication barriers.

Financial Advisor
Financial Advisor

Financial agents such as bankers and certified financial planners use video to deliver personalized service and consultation on financing planning, answering client questions and investment portfolio options. Securely discuss confidential information Communicate with clients from anywhere.

Equipment Manufacturer / Sales-Product Troubleshooting
Manufacturer / Sales Troubleshooting

Equipment manufacturer sales-product troubleshooting allows customers to use video to show a customer service agent issues with a specific item and configuration before sending or returning the product. The use of video also helps a customer properly identify the correct part for an item that a customer needs to order.

Field Service
Field Service

When in the field, service reps use the back camera on smartphones or tablets to contact experts located at headquarters to get help on troubleshooting devices and equipment while out on the job, eliminating the need to send a specialist to a remote location. Decrease operational costs, Reduce service downtime and improve CS index.

Video Conferencing & Co-browsing
Video Conferencing & Co-browsing

Get the highest quality group video calling Make crystal-clear free voice calls to other users. Share fun photo and video messages with friends, family, or on social media. Tap ‘record’ while in a video call to capture the conversation. Share with your friends or save it to enjoy later. Available for PC, android and IOS devices.

Video Recruiting
Video Recruiting

Video interviews and recruiting has become more and more popular as enterprises and small businesses try to make the hiring process more efficient. Decrease cost per hire Screen candidates faster Record and share video interviews for further review.

Online Seminar/Events
Online Seminar/Events

One way the enterprise is boosting engagement and collaboration is by implementing social platforms such as Chatter and Yammer. Within the enterprise, employees collaborate and engage with each other on both one to one video calls and multi-party video conferencing. Improve cross team collaboration and boost employee engagement.

Online Retailer / Shopping Assistant Concierge Service
Online Retailer/Shopping Assistant Concierge Service

Online retail shopping assistant and concierge services using video calls increase brand loyalty and sales. When a customer is looking to get advice on an outfit or an accessory for her/his outfit or when an agent consults on the use of makeup and various colors to compliment the client’s features, customer satisfaction goes up.

Elderly Care
Elderly Care

Retirement homes are equipped with telemedicine video to enable primary care physician/specialist and family members virtual visits with elderly patients. Additional consultations can include family members. Sessions occur when/where convenient Care provided at the height of need.

Hospice Care
Hospice Care

Hospice care is enabling aging family members to retain their dignity and giving them the ability to capture their wishes. It also allows the elderly to interact in conversations with care givers and family members wherever they are (e.g. mobile) while restricted to the facility.

Quovid provides the functionality that empowers your workforce


All the services offered by Quovid provided these functionality that makes it more easy to use with security.

HD Audio

Guide your customer to tell him what to show.

Live Video

Broadcast the live session to any number of users.

Recording

Record interaction, including audio and video.

File Sharing

Share any file or your screen to users during live session

Annotations

Annotate on the phone and on the web console

Zooming

Zoom to better view what you want to see

Photo

Take snapshots from the video and save the pictures

Geolocation

Get the statistics of your customer with his location.

SMS

Start the interaction by a simple click on a link in a SMS

Multiparty

Add multiple experts/viewers into the video session